Frequently Asked Questions

Within Australia:

To find your nearest clinic please head here and type your suburb in the locator. For a more personalised, in-depth experience within Australia, a list of our top clinics (Premium Affiliates) can be found here.

Outside of Australia:

You can still experience the Synergie ‘clean science’ results! Find your nearest international clinic from our growing global presence here. Don’t hesitate to contact our head office at [email protected] for further assistance.

Terri Vinson is a cosmetic chemist, businesswoman, mother and founder of Synergie Skin. In 2005, Terri started the company with a vision to educate and empower people to make effective and safe skincare choices. Terri recognised a significant gap in the aesthetics market for highly active cosmeceutical products, free of potentially toxic ingredients and with a focus on consumer education. Terri went on to launch Synergie Skin, Synergie Minerals and Synergie Practitioner- three ranges all dedicated to improving the long-term health of the skin.

To learn more about Terri, click here.


Synergie Skin is a leading manufacturer of Australian-made, certified cruelty free, cosmeceutical skincare and mineral makeup. Harnessing a ‘clean science’ philosophy means that all Synergie products are ethically made and free from questionable or potentially harmful ingredients.

Read more about our commitment here.

No, we are proud to be 100% cruelty free as certified by CCF Australia. Neither individual ingredients or final formulas have been tested on animals.

During pregnancy and breastfeeding, women can use all Synergie Skin, Synergie Practitioner and Synergie Minerals products except products containing retinol (Synergie Skin Ultimate A / Acceler-A / Synergie Practitioner A+).

There is currently no evidence to suggest that products contain salicylic acid applied to the skin harm a developing foetus. Any concerns with salicylic acid during pregnancy are based on systemic ingestion of the drug aspirin. The use of topical salicylic would not translate to high levels in the bloodstream. In addition, even aspirin taken internally is considered to be safe at low doses to prevent preeclampsia. It is, therefore, safe to use salicylic products on the skin during pregnancy and breastfeeding. However, if an individual is allergic to salicylates (aspirin), they are advised not to use products containing salicylic acid whether pregnant or not.

We suggest you seek medical advice prior to use if you have any other concerns.


Retinoids (the vitamin A family) are considered the gold standard in cosmeceuticals and are used to treat over 125 skin disorders. Vitamin A is pivotal in control of skin activates through its direct impact on DNA in the cell nucleus and mitochondria. Vitamin A and its derivatives have gone through a significant evolution over the decades. Current technology has given rise to a liposomal form of Retinol (Rovisome), a form of Vitamin A that is highly stable, effective and non-irritating on the skin.


Niacinamide (also referred to as vitamin B3) is an active cosmeceutical with an extraordinary array of skin benefits. The multitasking effects seen with niacinamide make it an ideal choice for targeting many concerns including improving skin barrier strength, reducing inflammation and sensitivity, acne, excess oil, pigmentation, and visible signs of ageing. Niacinamide is considered an essential daily cosmeceutical for all skin types and conditions. Niacinamide is essential in generating energy inside the cells. More than 40 biochemical reactions have been identified and are of paramount importance for normal tissue and skin integrity.


L-ascorbic acid is the most abundant antioxidant in skin. Most plants and animals synthesise L-ascorbic acid to protect themselves from free radical attack. The gene necessary for its synthesis has been mutated in humans. As a result, humans rely on topical application and dietary intake for their supply. L-ascorbic acid is the only bioidentical form of vitamin C available in cosmeceuticals and the only form of Vitamin C that can be recognized by skin cells.


Chemical sunscreens absorb into the skin and act by absorbing UV light. They are later broken down in the body and carried in the bloodstream where the by-products may be stored in the body and produce side effects. There has been evidence to suggest that chemical sunscreens are linked to hormonal imbalances.

Examples of chemical sunscreen are:
• Oxybenzone
• avobenzone (butylmethoxydibenzoylmethane)
• octisalate
• octocrylene
• homosalate
• octinoxate

Physical sunscreens are mineral based and protect from harmful UVA and UVB rays. They reflect, scatter and absorb UV light but are not absorbed into the deeper layers of skins and bloodstream. Examples of physical sunscreens include:
• Zinc oxide
• Titanium dioxide

Zinc oxide is the only FDA approved natural mineral offering full broad spectrum UV protection. Any sunscreen is better than none at all but given the choice my advice is to opt for physical sunscreen in the form of zinc oxide – a natural mineral that blocks harmful UVA and UVB rays.

Unfortunately, the term ‘natural’ and organic’ is used too loosely in the cosmetic industry. Natural is not always best and it is important to understand the concept of ‘natural’ in our industry and realise that natural ingredients can be extremely harmful. Arsenic, for example, is 100% natural but less than 1/8th of a teaspoon can be fatal. The beautiful oleander shrub can be organically grown but may result in cardiac arrest if the leaves or flowers are ingested! Lead is also a natural element and is highly toxic to the human body. There have been recent concerns about unacceptable traces of lead present in certain lipsticks.

There are chemical additives (both natural and synthetic) that can be harmful to cells when allowed to accumulate over time. This is why Terri has trademarked her ‘clean science’ philosophy. It is often as important what you don’t put on your skin as what you do.